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Frequently Asked Questions

Below is a list of our most frequently asked questions. If you can't find the answer you are looking for and need assistance, please contact us.

General FAQ

What is Ink + Dink?

Ink + Dink specializes in providing high quality handcrafted custom pickleball paddles. As the sport has surged in popularity, players find themselves with no shortage of paddles to choose from. Yet, the market for truly customizable and uniquely designed paddles remains surprisingly limited.

At Ink + Dink, we tap into the fun and welcoming spirit of pickleball, believing firmly that a paddle isn't just a piece of equipment — it's an extension of the player's personality. That's why we created an interactive paddle builder that empowers you to craft a truly unique paddle that reflects your personal style.

Why should I choose Ink + Dink when purchasing a pickleball paddle?

There are plenty of places to purchase a pickleball paddle, but what makes Ink + Dink so different is the extensive customization options made available through our interactive paddle builder. If you are looking for a high quality pickleball paddle at a reasonable price while reflecting your unique style, then we think you will love what we have to offer. And if not, we offer a full 30 day return policy on our paddles — something you don't typically see on custom products.

As our customer and fellow pickleballer, we want you to be happy with the entire experience from designing your custom paddle to winning your first match. You can also take comfort in knowing that when you purchase a paddle from Ink + Dink, you are supporting a small business that shares the same passion for pickleball!

Do you offer fully branded paddles for my school, club, or company?

Yes — Our design team can work with you to create a custom branded paddle for your organization. For more information, please see our Bulk Orders page.

Custom Paddle FAQ

What can be customized on your pickleball paddles?

Our pickleball paddles offer extensive customization options to match your unique style. You can customize nearly every aspect of your paddle, including:

  • Model: Choose one of our 4 USA Pickleball approved models based on your playing style — Fomo 10, Fomo 13, Yolo 10 or Yolo 13.
  • Paddle Face: Select a paddle design and customize the colors. Make it truly yours with the addition of optional personalization text.
  • Edge Guard: Choose from a library of edge guard colors that go perfect with your paddle design.
  • Grip: Take the comfort of our high performance grips to the next level with one of our 10+ color options.
  • End Cap: Choose your end cap color and add optional personalization text.
  • Handle Band: Tie everything together with the Ink + Dink branded handle band available in 10+ colors.

Our goal is to provide you with a high quality paddle that makes you feel confident on the court while capturing your unique style.

What materials are used in the construction of your pickleball paddles?

We currently offer 4 different models — Fomo 10, Fomo 13, Yolo 10 and Yolo 13. All of these paddles are constructed with a high density polyproplyne core and a T700 carbon fiber face.

Are your paddles USA Pickleball Approved?

Yes — All of our paddles have gone through the testing and approval process with USA Pickleball and are approved for tournament play.

What are the differences between your paddles and how do I know which one is right for me?

While similar in overall material construction, each of our 4 models offers slight differences in their shape, size and playability characteristics — power, control, spin and size of the sweet spot. To learn more about these differences and which paddle is right for you, please see our paddle comparison chart.

Customer Support FAQ

How long does it take for my order to ship?

Orders are processed and shipped within 3-5 business days. Shipping times vary depending on your location and the selected shipping method.

How do I track my order?

When you place an order, you will receive a confirmation email containing a link to an order status page that will be kept up to date. You will receive another email containing a tracking number once your order has shipped.

What is your return policy?

We stand behind the quality and craftsmanship of our products and want our customers to be happy with their purchase. That's why we offer a full 30 day no hassle return policy on all products — even custom paddles. Please see our Return Policy page for more information.

How do I return an order?

To return an order, please submit a Return Request. Once received, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your order.

Bulk Order FAQ

How does the process work when ordering custom paddles in bulk?

Our team will work closely with your organization to understand your vision and specific needs. We'll begin by gathering key information about your brand, including any messaging, colors, logos, or other assets you'd like incorporated into your custom paddle. From there, we'll create an initial design concept for your review and feedback. Once you're happy with a design, we'll produce a physical sample for you to evaluate. Upon design approval, we'll confirm a delivery date and start the production of your custom paddles.

What all can be customized when placing a bulk order for my organization?

Nearly every aspect of the paddle can be tailored to your vision — from the paddle graphics to the edge guard, grip, end cap and handle band. Our team will work with you to deliver a custom paddle that reflects your brand identity. All of our paddles are USA Pickleball approved.

Can your custom paddles be personalized for each member of my organization?

Yes! In addition to delivering a fully customizable paddle, we can open up personalization options that allow you to add text to the paddle face or end cap. Whether it is a name, a number or a meaningful phrase, this option is perfect for situations when you want to give that extra touch to make each paddle truly unique.

Do you offer a discount for bulk orders?

Yes. Depending on the quantity of paddles you are looking for, we will absolutely work with you on volume discounts.

Is there a minimum order quantity on custom designed paddles for my organization?

Nope! Whether you need 1 paddle or 1,000 paddles, we'll work with you to turn your vision into reality. With that said, the cost per paddle is significantly less as quantity increases as each custom paddle goes through the same design, review and production process regardless of quantity ordered.

How long will it take to receive my bulk order?

The timeline from initial contact to fulfilling your custom paddle order for your organization is highly dependent upon several key factors including client response time, customization options and quantity. Once we get an understanding on these items we can provide a more detailed timeline for delivery. Generally speaking, most custom orders can be fulfilled in 4-8 weeks. Smaller orders may have a quicker turnaround time while larger orders or those requiring the procurement of non-stock colors may require additional lead time.